Podcast: Play in new window | Download | Embed
Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
-
WWDC and Vivu
Prior to ViVu, Jon was Director of Sales at Brightkite, a location-based mobile social network. Before Brightkite, Jon was responsible for growing worldwide sales at mywaves. Prior to mywaves, Jon was the founder and CEO of MyFilmU, an online broadcast network for collegiate filmmakers.
-
Amazon Echo And iMessage Deregistration Tool
The latest Amazon product to hit the digital racks – Echo. Also on the agenda, we dissect the connection and controversy regarding the Home Depot hack and blame being shouldered by Microsoft Windows. We conclude this week’s show with a discussion about deregistering iMessage and mention a conversation we had with a grocery clerk regarding inventory control.
-
Hackers Hit Sony And Rebuilding Trust With Tech Companies
This week on the Waves of Tech 245, hackers hit the Sony PlayStation Network just days after the Sony corporate network was hacked and caused a number of issues. The recent hack leads us into a conversation about gaining and losing trust with tech companies. To finish to show, we discuss texting turning 22 years old and the Orion Launch. Enjoy the episode and continue to ride…the waves of tech.