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Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
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New Media Expo and Podcast Awards 2015
We breakdown our experience of New Media Expo (#NMX), the Podcast Awards, and the NAB Show. The event had many elements to rave about and other elements that need to be evaluated. In tech news, we discuss the partnership of Yahoo and Microsoft as they try to take some of Google’s power. In big news, Norway has decided to switch off their national FM Radio and we give the details.
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SiFive, STEM Jobs And Apple Reality TV
On Episode 316 of The Waves of Tech, we come with a grab bag of tech topics. SiFive, a startup in the Silicon Valley, is bringing open source to the chip market with the help of RISC-V Foundation. STEM jobs are the hot topic and there are 10 companies looking to hire nearly 20,000 STEM openings. We recap some of the biggest tech flops from the mid-2000s, including products from BlackBerry and Apple. Apple is set to create their own reality TV show, pitting app developers against each other for a chance to earn $10 million in investments. And finally, we touch on the Pokemon GO craze and the injuries surfacing as a result of the popular game. Enjoy the show, thanks for tuning in, and continue to ride…the waves of tech.
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Amazon’s Early Black Friday and Quality Customer Services
We dive into the latest Google Play Music news, Amazon’s Black Friday, and great customer service. Google Play Music made headlines this week by announcing the future incorporation of podcasts into their platform, a much needed addition to the family. Amazon announced that Black Friday-like deals are now available to their customers, with loads of tech, toy, and gaming deals. And finally, Dave took a trip to Disneyland and shares his tech takeaways from the magical amusement park.