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Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
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Rara.com Launches and Google Plus Hangout Features
New Google+ features, new music service Rara, and the decline of customer service.
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Keep Fox and Directv 3D
Keep Fox, Directv 3D, DWI Tweet, Google Phone, Piracy.
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Targeted Billboard Ads And Outdoor Tech With Kids
Billboards may never be the same, USA customs wants your social media handles, outdoor technology with kids, and user interfaces and human nature. In Japan, a camera on the billboard looks hundreds of meters down the road to identify vehicles and present a corresponding advertisement. The US Customs and Border Protection agency is looking to add a request to gather social media handles from travelers. With summer here, you may want to try heading outside with the kids by flying a drone and getting into geocaching may be the trick.