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Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
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Apple Year In Review And Amazon Delivers Booze
We review the year that Apple had which involved a load of new product and services, unusual from the tech-consumer giant. We dive into the world of Amazon and how they are bringing booze to our doorsteps this holiday season. Next, a recent study has shown that some text messaging is being seen as “less sincere”.
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Adobe Creative Cloud for Educators, Senate Forces Net Neutrality Vote, and Square Acquisitions
Adobe is offering the suite of Creative Cloud to educators for an absurd discount – $5 per student per year. Students will have access to Lightroom, Audition, Illustrator, Dreamweaver, and more. In net neutrality news, the United States Senate has forced a vote on the floor to reinstate the 2015 Open Internet Order. The ongoing battle over net neutrality between the FCC, the federal government, states, general public, and the tech industry is quickly coming to a boil. Square, the popular payment services company, recently acquired Weebly. The companies form a solid partnership providing a comprehensive solution for business owners and individuals growing their brand, business, and income.
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Internet Sales Tax And Not So Smart-Phone Usage
The Internet Sales Tax debate has pushed through the Senate and heads to the House for debate. YouTube is beginning partnerships with large enterprises to bring a paid subscription-based policy on board. And finally, we discuss some of the off-the-wall and not so smart things we do on our smartphones.