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Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
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Data As Your Identity And E-Government
Welcome to the last show of 2012 and thanks for making Waves of Tech a regular part of your podcasting lives. This week on Episode 164 we discuss preserving and leaving a digital estate for your friends and families to remember you by and the importance of backing your data up. We wrap 2012 up with a review of an array of e-government activities ranging from big data centers, infrastructure investments, and social media expectations. Thanks as always for listening to Waves of Tech and we wish everyone the very best this holiday season.
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Amazon Echo And iMessage Deregistration Tool
The latest Amazon product to hit the digital racks – Echo. Also on the agenda, we dissect the connection and controversy regarding the Home Depot hack and blame being shouldered by Microsoft Windows. We conclude this week’s show with a discussion about deregistering iMessage and mention a conversation we had with a grocery clerk regarding inventory control.
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Top Trends of 2016, New Year’s Tech Resolutions, and Tech Challenges in Europe
On Episode 336 of The Waves of Tech, we dive into a brief recap of the top trending topics 2016 and discuss what 2017 may hold for ourselves and business. Twitter announced their Top 10 hashtags which included the Rio Olympics, US Presidential Election, PokemonGo, the Oscars, and more. Facebook’s trending topics included international and domestic politics, Black Lives Matter, and Pokemon Go. In the new year, everyone’s 2017 resolution should include changing passwords and ensuring backup services are in place. And finally, tech giants in the United States faced several challenges in Europe that will take center stage in 2017. Enjoy the podcast and continue to ride…the waves of tech.