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Failing customer service, Human resources and technology, Windows 7 vs. Snow Leopard pricing
News, tips and information impacting your life through technology.
Show Notes Episode 3
News Flash
* iPhone 3Gs – June 19th
* iPhone firmware 3.0 released
* Snow Leopard – September 2009 release – $29.00 upgrade
* New Mac Book Pro’s – 13, 15, and 17 inch available
* Microsoft releases Security Essentials Beta
Show Topics
Best Buy leaks Windows 7 upgrade pricing Windows 7 vs. Snow Lepaord upgrade pricing and competition.
Microsoft Code Name Morro – Microsoft Security Essentials will be free and provides protection against viruses and spyware, including Trojans, worms and other malicious software. What are the impacts to Symantec and McAfee?
What has happened to Customer Service and Tech Support?
Overall Experiences and customer satisfaction has been on a decline for a decade.
Examples
* iHome
* TomTom
* Blackberry Bold
Social Media vs. traditional Media – With the events currently in Iran, social media platforms are the other methods of communications due to the governments blocking of traditional media. Will traditional media and social media reverse roles in the future?
Questions from Winforums.com
Email Question: What is the easiest distro of linux to get into
Answer: ubuntu
Question: Opening new tabs in Internet Explorer 8 is it painfully slow or sometimes doesn’t open the default web page.
Answer: Some security application are prohibiting the registration of actxprxy.dll during the IE 8 upgrade process. To fix from the “start” “run” command, enter regsvr32 actxprxy.dll and reboot PC.
Discussion of the cast
Special guest Ryan Rudgers: How has technology changed or influenced the face of Human Resources in the work place.
* Recruitment
* Organizational Policy
* Benefits Administration
* Training / Workplace Safety & Security
Tip or site of Interest
Mikee – JING
Steve – Microsoft videos and tutorials
Ryan – Verify employment legality
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New Media Expo and Podcast Awards 2015
We breakdown our experience of New Media Expo (#NMX), the Podcast Awards, and the NAB Show. The event had many elements to rave about and other elements that need to be evaluated. In tech news, we discuss the partnership of Yahoo and Microsoft as they try to take some of Google’s power. In big news, Norway has decided to switch off their national FM Radio and we give the details.
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Facebook At Work And Amber Alerts
This week on the Waves of Tech 249, Facebook and AT&T are on the agenda! Facebook made some tech headlines the past few weeks as they begin to introduce “Facebook at Work” and will begin integrating Amber Alerts into users’ News Feeds. In addition, the teen population weigh in on their thoughts on Facebook and the other Top 10 social sites. In the second half of the podcast, we debate the move from AT&T to introduce Rollover Data and discuss the growing demand for high-tech integration into sporting venues. Enjoy the show and continue to ride, the waves of tech!
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MBAs For Hire, Hackers Sound Alarms And FCC Says No Cell Phones
We touch on the growing retail business of Apple as they venture deeper into Mexico, Brazil, and Argentina. The tech industry is investing heavily in a new type of hire – MBAs from prestigious business schools from across the US and it is having an impact around the business and tech fields. Hackers in the Dallas area sounded 156 emergency alarms late at night, causing fright, stress, and reaction from Dallas city officials and residents. And finally, the FCC is moving to ban a 2013 proposal that would allow passengers to make Wi-Fi enabled mobile calls while in air.